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Pricing & Schedules
Program & Classroom Management
Payments
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Family FAQs
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Help Center
For Providers
For Parents
Finding Child Care
Payments
Trust & Safety
For Providers
General Support & Communications
Classroom Manager
Waitlist Manager
Enrollment Page
Tour Manager
Action Center
Dashboard and Reporting
Pricing & Schedules
Program & Classroom Management
Payments
Families on LegUp
Family FAQs
ELV Alliance Core Connection
Family Navigators
For Providers
General Support & Communications
How is Kinside free to use?
LegUp x Kinside: Answers to your top questions
Complete your account!
What should I do if I forgot my provider password?
How do I add users to my account?
How do I add my Enrollment Packet to my Enrollment Concierge?
How do I log in to LegUp for the first time?
How do I manage email notifications?
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Classroom Manager
How do I create or edit an open spot?
Offering a spot to a family
How do I pause or unpause a seat?
How do I split a seat into different schedules?
How do I mark a seat as filled by a family who toured?
How do I find a parent's email address so I can contact them?
How do I mark a seat as filled when the family is not in my LegUp account?
How do I send deposit paperwork to a family on my waitlist?
Should I enroll families who pay with subsidies or scholarships through LegUp?
How to remove a seat when it's already been offered to a family?
How do I mark a seat as filled when it is on hold for a child?
How can I see the openings I've posted and their status?
What should I do if a family has a seat on hold but I haven't gotten a response from them?
How do I remove a seat?
How do I offer a seat to a family, when another family has been offered the seat?
How do I mark a seat as filled?
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Waitlist Manager
Importing Your Existing Waitlist
How to add a family to the waitlist
How do I pause or unpause my waitlist?
How do I remove a child from my waitlist?
How do I move a child back to my waitlist?
How do I reactivate a family on my waitlist?
How do I change a parent's waitlist "join date"?
How do I add a sibling to the waitlist?
How do I remove a family from the waitlist?
What messages go to families who are on my waitlist?
How do I change the status of a child on my waitlist?
How can families add a sibling to the waitlist for free?
How do I export my waitlist?
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Enrollment Page
How do I find the link to my Enrollment Page on the Platform?
How do I link my social media accounts to my LegUp Enrollment Page?
How do I connect my website to my Enrollment Page?
How to create or edit your Google Business Profile to connect with more families online
How do families schedule a tour from my Enrollment Page?
How can I update my business hours on my enrollment page?
How can I add reviews to my enrollment page?
How do families hold a seat from my Enrollment Page?
How do I access and edit the content on my Enrollment Page?
How do families join the waitlist from my Enrollment Page?
Showcasing my Program Features on my Enrollment Page
How do I add/update photos on my Enrollment Page?
How do I update the subsidies I offer on my Enrollment Page?
How do I add/remove program staff in my Enrollment Page?
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Tour Manager
How do I add/update my tour policy?
How do I change my tour schedule or availability?
How can I see my upcoming tours?
What messages go to families who have scheduled a tour?
How do I schedule a tour for a family?
How do I create a virtual tour?
What should I do after a family has completed a tour?
How do I schedule a tour with a family who has requested a tour?
How do I add a tour for a family that doesn't have a seat offer?
How do I block days on my tour calendar?
How to Schedule an Open House Tour
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Action Center
How do I approve enrollment and send families the registration form?
Resending Registration Form and Enrollment Fee Request
Dashboard and Reporting
How do I access waitlist and enrollment receipts?
Pricing & Schedules
Adding Tuitions and Schedules on Kinside
How can I change my waitlist fee?
How do I require subsidy families to pay our waitlist/deposit fees?
Program & Classroom Management
How do I add or edit a classroom?
Payments
How does Kinside collect my fees?
LegUp Payment Options
How do I set up payment transfers, and when will I receive my payouts?
How do I add or update my bank account information?
How do I apply the waitlist fee a parent has paid to their registration fee?
Getting paid through Kinside
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