Want more reviews to show on your enrollment page? Ask your enrolled families to add them--whether they are on LegUp or not!
Your Enrollment Page highlights your program for interested families, but reviews can be the one thing that sets you apart. Thankfully, you don't have to start from scratch with reviews. You can get existing families to share their experiences to increase interest for new enrollments!
Having reviews on your LegUp Enrollment Page boosts your SEO (Search Engine Optimization), making it easier for families to find you when they search for child care programs on the internet!
How to Seed Reviews on Your Enrollment Page
You can invite all of your enrolled families to leave a review--both those families who came into your program through LegUp as well as those who are outside of the LegUp platform.
Log in to your LegUp account
Click on the Families Menu item and then click on the Enrolled Families tab
Choose a center/program from the ALL PROGRAMS dropdown.
Once a center/program is selected, the box is updated with information about how many families have yet to receive the emails. From here, click SEND EMAILS.
To add a family who has enrolled outside of the LegUp platform, click on the button that says ADD CHILD MANUALLY.
Enter the information about the family and child into the form and click the ADD FAMILY button.
Please note: If a family has already received the review request, they will not receive another. If you have already sent review requests to all families at your center, you will be notified like this:
What do Families See When Leaving Reviews?
Families are taken to a page where we ask them how things are going at your program. They have to confirm they are enrolled, and then we ask them to rate the program on a 1-5 scale on four topics:
How happy are you at ABC Center Seattle overall on a scale from 1-5?
How would you rate the program staff on a scale from 1-5?
How safe and secure do you feel the program space is on a scale from 1-5?
How would you rate the learning environment at ABC Center Seattle on a scale from 1-5?
We then take the average score for that family and use it to create the 1-5 star rating shown on the Enrollment Page. Families can also leave comments.
Have questions? Reach out to us through in-platform chat or send us an email at email@example.com.