1. Help Center
  2. For Providers
  3. General Support & Communications

How to use Kinside messaging

With version one of Kinside messaging (released Oct. 2023), parents are able to message providers directly with questions. When you receive a message, you'll be sent an email notification that will look a little like this:

Screenshot 2023-11-17 at 9.17.24 AMClick "Log in to respond" or go to https://www.kinside.com/child-care-providers to log into your account.

Once you log in, you can view and respond to messages by clicking Messages in the left-side menu. 


If you have more than one location, you'll need to select the location that has a message. Your message portal will look something like this:

Once you've selected the program with the message, you can click on any/each message to view:

You can switch facilities with the drop down at the top of the page (if you have more than one location). Scroll to the bottom of the page to enter and send a response:

That's it, you've started a conversation. From here you can work directly with parents to schedule tours, answer inquiries, and grow your enrollment. 

Have questions? Contact our team at support@kinside.com