How to edit recurring charges.

You can quickly and easily edit upcoming charges using your Billing Plan tools.

If you need to edit an upcoming charge or make changes to a series of upcoming payments you can do this from the billing plans page.  You find this by first going to the Payments Page and then clicking "Billing" 

 

1. Once you've opened your billing page you'll see a list of all upcoming payments. 

2. Choose the child that you'd like to edit and click "Edit Billing Plan". You'll have the option to edit the next/upcoming payment (this will apply only to the next payment) or the Billing Plan (this will apply to future payments). 

3. Click "Edit Recurring Charge" to make changes 

4. You can make adjustments to the billing plan on this page.  Examples of changes include: billing frequency, billing due date, next payment date, which periods of care the payment is associated with, individual charges and discounts. 

That's it!  You're all set. 

Have any questions or need some help? Reach out to us through the in-platform chat, book a call with our team, or email us at support@kinside.com.