Why does my waitlist number move up and down?

Your waitlist number will often shift. Here's why.

Most programs have a waitlist because the demand for child care greatly exceeds available care in cities. And by joining a waitlist, you get to be one of the first to know about open seats at a program before the general public does.

But your waitlist number will fluctuate often. Here are a few reasons why.

First, how are waitlists organized?

Each program organizes its waitlist on its own terms. The date you joined helps set your priority on the waitlist. But some programs will prioritize families on a waitlist that fit other factors, such as:

  • They have a sibling enrolled in the program

  • They are staff or a board member

  • They are military

  • They're transferring from another program owned by the same company

When a family fits these factors, they get placed at the top of the waitlist.

⬆️ Why did I move higher on the waitlist?

There are usually only three reasons you'll move higher up the waitlist: a parent ahead of you received and accepted a seat offer, a parent ahead of you removed themselves from the waitlist, or your child aged up and is on a new age group's waitlist that had a smaller list.

⬇️ Why did I move lower on the waitlist?

There are two main reasons you'll move lower on a waitlist; a new family was given priority due to one of the program's priority factors, or your child aged up and is on a new age group's waitlist had a larger list.



Make sure to monitor your waitlist status by logging into family.legup.care, keep your enrollment preferences updated, and be on the lookout for an email with a seat offer! Have questions? Reach out to legup.concierge@kinside.com.