How do I apply the waitlist fee a parent has paid to their registration fee? An overview on how to apply the waitlist fee toward a family's registration. Lila Hayes
Some programs require both a waitlist fee and a registration fee while others will apply a family's waitlist fee toward their registration. If your Program is the latter, there are three easy ways you can easily apply the family's fee toward registration. Let's take a look.
Option 1 - Through the Seat Manager
If a seat has not been offered to the family yet you can apply the waitlist fee to the family's registration as you hold the seat for the family.
Locate the seat you want to offer the family and click "Manually Offer Seat to Family".
Input the family's information into the fields provided and select the option for "Send Registration Paperwork To Family".
Select the family's start date, add any necessary notes, and check the box that says "Discount or Waive Registration For This Family".
Edit the fee to charge the family to reflect the registration fee less, the website fee.
Enter a reason for the change and click "Send Registration Paperwork".
Option 2 - Through the Action Center
If registration paperwork has not been sent to the family yet you can apply the waitlist fee to the family's registration as you sent the paperwork.
Locate the Family Card in your Action Center.
Click and drag it into the "Paperwork Sent" column or use the "Take Action" button to send the deposit paperwork to the family.
Select the family's start date, add any necessary notes, and check the box that says "Discount or Waive Registration Fee For This Family".
Edit the fee to charge the family to reflect the registration fee less, the website fee.
Enter a reason for the change and click "Send Registration Paperwork".
Option 3 - Through the Action Center
If registration paperwork has been sent to the family you can change the pricing option using the Action Menu on the Family Card.
Locate the Family Card in the "Enrollment Approved" column of your Action Center.
Click the three dots, known as the Action menu, and select "Change Tuition Rate".
Select the family's start date, add any necessary notes, and check the box that says "Discount or Waive Fee For This Family".
Edit the fee to charge the family to reflect the registration fee less
Enter a reason for the change and click "Send Registration Paperwork".
Have any questions or need additional support? Reach out to your Enrollment Support Team at enrollment@legup.care.
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